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| faq:answers:installation 2008/10/11 03:14 | faq:answers:installation 2010/03/16 08:10 current | ||
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| One possible answer is an invalid attempt to upgrade - it's a common problem where people get read violations after upgrades when they do not follow standard upgrade procedure. For example unzipping a beta into a production directory to get a free upgrade will cause a read error. Likewise, trying to use a trial download install to upgrade results in a similar error. Please verify that you went to support.quest.com, logged into your technical support account, that you were current on your maintenance (i.e. paid for upgrades), and downloaded a commercial version of the software install. | One possible answer is an invalid attempt to upgrade - it's a common problem where people get read violations after upgrades when they do not follow standard upgrade procedure. For example unzipping a beta into a production directory to get a free upgrade will cause a read error. Likewise, trying to use a trial download install to upgrade results in a similar error. Please verify that you went to support.quest.com, logged into your technical support account, that you were current on your maintenance (i.e. paid for upgrades), and downloaded a commercial version of the software install. | ||
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| http://support.microsoft.com/kb/290301 | http://support.microsoft.com/kb/290301 | ||
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| + | ===== The Best Way to Save/Import Toad Settings ===== | ||
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| + | On the Toad list, a poster asked //what is the best way to save or import my previous settings into a new version of Toad.// | ||
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| + | Further information confirmed that the user was about to get a new PC and was to install Toad 10 and wished to import his settings from Toad 9. | ||
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| + | ** Toad supports importing settings from previous versions //only// if the previous version is 2 or less releases ago.** | ||
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| + | John "it's full of stars!" Bowman replied: | ||
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| + | If they have pre-installed Toad 10, but not run it yet, you will automatically be prompted to copy your user files from a previous version. Since it's a new machine install, you won't see any versions listed in the drop-down box, but you can click on the ellipsis button next to the drop-down to select a folder from which to copy your previous user files. If your current version of Toad is 9.7 or later, these files should be located in: | ||
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| + | * Windows XP and earlier: c:\Documents and Settings\<username>\Application Data\Quest Software\Toad for Oracle\9.7 | ||
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| + | * Windows Vista and later: c:\Users\<username>\AppData\Roaming\QuestSoftware\Toad for Oracle\9.7 | ||
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| + | You can copy this folder to anywhere on the network, or on a USB thumb drive. Then when the Initial Setup Wizard pops up, use the ellipsis button to select this folder. If your network admins have already run and configured Toad for Oracle, simply rename the following folder: | ||
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| + | * Windows XP and earlier: c:\Documents and Settings\<username>\Application Data\Quest Software\Toad for Oracle\<version> | ||
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| + | * Windows Vista and later: c:\Users\<username>\AppData\Roaming\QuestSoftware\Toad for Oracle\<version> | ||
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| + | and Toad will consider itself a new install, recreate the folder, and prompt you to copy over your previous user files. | ||
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